Privacy Policy & Terms of Service โ€“ ClearHomeOffer
๐Ÿ“„ Last updated: April 1, 2026

Privacy Policy & Terms of Service

This page explains how ClearHomeOffer collects, uses, and protects your personal information, and the terms that govern your use of our website and services.

Privacy Policy

Privacy Policy

ClearHomeOffer ("we," "us," or "our") is committed to protecting the privacy of homeowners and visitors who interact with our website at clearhomeoffer.com and our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information.

By using our website or submitting a property inquiry, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use our site or submit your information.

Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number
  • Property Information: Property address, general condition, reason for selling, preferred timeline
  • Communication Records: Messages, emails, or call notes exchanged with our team
  • Form Submissions: Any information you enter into our lead forms or contact forms

We also collect certain information automatically when you visit our site:

  • IP address and general geographic location
  • Browser type and version
  • Pages viewed and time spent on each page
  • Referring URL (how you arrived at our site)
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

  • To prepare and deliver a cash offer for your property
  • To contact you about your inquiry via phone, email, or text
  • To answer questions and provide support throughout the selling process
  • To improve and personalize our website experience
  • To send you updates, newsletters, or market insights (you may unsubscribe at any time)
  • To comply with legal obligations and prevent fraud
  • To run targeted advertising campaigns on platforms like Google and Facebook

Text message consent: By submitting your phone number, you consent to receive text messages from ClearHomeOffer regarding your property inquiry. Message and data rates may apply. Reply STOP at any time to opt out.

Sharing of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who help us operate our business, including CRM software, email platforms, advertising services, and analytics providers. These parties have access to your information only as necessary to perform their functions and may not use it for any other purpose.

Advertising Partners

We use advertising platforms including Google Ads and Meta (Facebook/Instagram) Ads to reach potential sellers. These platforms may use cookies or pixel tracking to show you relevant ads. You can opt out of personalized advertising through your Google Ad Settings or Facebook Ad Preferences.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

If ClearHomeOffer is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to your information becoming subject to a different privacy policy.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. Cookies are small data files stored on your browser. We use the following types:

Essential Cookies

Required for the website to function properly (e.g., form submission state). These cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.

Advertising Cookies

We use the Google Ads conversion tag and Meta Pixel to measure the effectiveness of our ads and retarget visitors who have shown interest in our services. These cookies track your activity across websites. You can manage your preferences through your browser settings or through industry opt-out tools like aboutads.info.

Most browsers allow you to refuse cookies or delete them after the fact. Note that disabling cookies may affect some features of our site.

Data Security

We take the security of your personal information seriously. We use industry-standard security measures including encrypted connections (HTTPS), access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like us to delete your information, please contact us at the address below.

Your Rights

You have the following rights with respect to your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal limitations.
  • Opt-Out of Marketing: You may unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us directly.
  • Opt-Out of Text Messages: Reply STOP to any text message from us to opt out immediately.

To exercise any of these rights, contact us at [email protected] or call 813-537-5202. We will respond to your request within 30 days.

Florida Privacy Rights

ClearHomeOffer operates primarily in Florida, serving Orlando and Central Florida homeowners. Florida residents have certain privacy protections under Florida law, including the Florida Information Protection Act (FIPA), Fla. Stat. ยง 501.171.

Under FIPA, we are required to take reasonable measures to protect personal information and to notify affected individuals in the event of a data breach. If you believe your personal information has been compromised, please contact us immediately.

For questions about your rights under Florida law, you may also contact the Florida Attorney General's office at myfloridalegal.com.

Children's Privacy: Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the ClearHomeOffer website (clearhomeoffer.com) and related services. By using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not:

  • Use the site in any way that violates applicable federal, state, or local laws or regulations
  • Submit false or misleading property information
  • Attempt to gain unauthorized access to any part of our systems or infrastructure
  • Use automated tools, bots, or scrapers to collect data from our website
  • Impersonate another person or entity
  • Interfere with or disrupt the security or performance of our website

Cash Offers & No-Obligation Policy

Any cash offer provided by ClearHomeOffer is:

  • Free of charge โ€” There is no cost to receive an offer from us.
  • Non-binding โ€” Submitting your property information does not obligate you to sell.
  • Conditional โ€” All offers are subject to property inspection, title review, and final underwriting approval. An initial offer is an estimate and may be adjusted following a walkthrough or due diligence period.
  • Time-sensitive โ€” Offers are generally valid for 7 days from the date of issuance unless otherwise stated. Market conditions may affect offer validity.

No contract of sale is formed until both parties execute a written Purchase and Sale Agreement. A verbal agreement or offer email does not constitute a binding contract to purchase or sell real property under Florida law.

Florida real estate law: All real estate transactions in Florida must be memorialized in a written contract signed by both parties to be enforceable. See Fla. Stat. ยง 725.01 (Statute of Frauds).

Disclaimers

Website Content

The content on our website is provided for general informational purposes only and does not constitute legal, financial, tax, or real estate advice. You should consult with qualified professionals before making any decisions about selling your home.

Market Information

Any market data, statistics, or valuations referenced on our website are provided as estimates based on available information and are not guaranteed to be accurate or current. Real estate values fluctuate and may differ from the information presented here.

Third-Party Links

Our website contains links to third-party websites, including government resources like ocpafl.org, myorangeclerk.com, and flcourts.gov. These links are provided for your convenience only. We do not control or endorse the content of third-party sites and are not responsible for their accuracy or availability.

No Warranties

Our website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, ClearHomeOffer and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you exceed the greater of (a) the amount you paid us in the past six months, or (b) one hundred dollars ($100.00).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or your use of our website shall be resolved in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction in those courts.

Changes to These Terms

We may update these Terms and our Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClearHomeOffer regarding your use of our website and supersede all prior agreements and understandings.

Contact Us

If you have any questions about this Privacy Policy, our Terms of Service, or your personal information, please contact us:

ClearHomeOffer โ€” Privacy & Legal

We respond to all privacy-related inquiries within 2 business days.

๐Ÿ“ž 813-537-5202
๐Ÿ“ Orlando, Florida (Orange County)

You may also submit a request through our contact form and reference "Privacy Request" in the subject line.